Selected financial institutions issue American Express® Cards, with each card offering various benefits and services. Use this list to find the website and contact information of financial institutions that issue American Express Cards. If you need help with lost or stolen Cards, identity theft, travel emergencies, billing questions, or for any other questions, please contact your Card issuer directly.

Select a Card Provider

     

FAQs

  • Who can I contact for account or billing questions?

  • Your Card provider can help answer any questions you may have. Just call the number on the back of your Card for assistance.

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Issuer Id :
American
Card Logo :
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Apply for card (Content) :
Apply for an American Express Card:

Visit the website
General Information (Content) :
Customer Service:

If you have a question or a servicing need visit the website for answers to commonly asked questions or to find the contact details you're looking for.

Visit the website
Emergency Numbers
(Content) :
Report a lost or stolen Card:

In Australian call     1300 132 639
Outside Australia call     +61 2 9271 8664
Hours of operation   24 hours a day, 7 days a week
Card's Heading  :
American Express
Issuer Id :
ANZ
Card Logo :
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Apply for card (Content) :
Apply for an ANZ Frequent Flyer American Express Card:

Visit the website
General Information (Content) :
Customer Service:

In Australian call       13 22 73
Outside Australia call     +61 3 9683 7043
Hours of operation       24 hours a day, 7 days a week

Visit the website
Emergency Numbers
(Content) :
Report a lost or stolen Card:

In Australian call    1800 033 844
Outside Australia call     +61 3 9683 7043

+61 3 9683 7047

+61 3 9683 7047

Hours of operation    24 hours a day, 7 days a week
Card's Heading  :
ANZ
Issuer Id :
Commonwealth Bank of Australia
Card Logo :
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Apply for card (Content) :
Apply for a Commonwealth Bank American Express Card:

Visit the website
General Information (Content) :
Customer Service:

In Australian call       13 22 21
Outside Australia call     +61 13 22 21
Hours of operation       24 hours a day, 7 days a week

Visit the website
Emergency Numbers
(Content) :
Report a lost or stolen Card:

In Australian call 13 22 21 or call into any Commonwealth Bank branch during business hours.

Outside Australia call +61 13 22 21 or +61 2 9999 3283 (reverse charges accepted) or call into a local American Express Travel Services Office (please note that not all offices provide an emergency card replacement service).

Hours of operation 24 hours a day, 7 days a week
Card's Heading  :
Commonwealth Bank of Australia
Issuer Id :
National Australia Bank Limited
Card Logo :
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Apply for card (Content) :
Apply for a NAB Qantas American Express Card or Velocity NAB American Express Card:

Visit the website
General Information (Content) :
Customer Service:

In Australian call       13 22 65
Outside Australia call     +61 3 8641 9083
Hours of operation       8am – 8pm (AEST), Monday to Friday

Visit the website
Emergency Numbers
(Content) :
Report a lost or stolen Card:

In Australian call    1800 033 103
Outside Australia call     +61 3 8641 9083
Hours of operation    24 hours a day, 7 days a week
Card's Heading  :
National Australia Bank Limited
Issuer Id :
Westpac Banking Corporation
Card Logo :
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Apply for card (Content) :
Apply for an Altitude American Express Card, Earth American Express Card or a Singapore Airlines Westpac American Express Card:

Visit the website
General Information (Content) :
Customer Service:

In Australian call                 1300 651 089
Outside Australia call       +61 2 93747082 (contact the operator to reverse the call charges)
In Australian call                1300 651 089

Visit the website
Emergency Numbers
(Content) :
Report a lost or stolen Card:

In Australian call             1300 651 089
Outside Australia call           +61 2 9374 7082 (contact the operator to reverse the call charges)
Card's Heading  :
Westpac Banking Corporation