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Several financial institutions issue American Express® Cards, each card offering various benefits and services. Use this list to find issuer websites and to find Cards that are right for you. Get information on fraud protection, automatic bill payment and more. If you need help with lost or stolen Cards, identity theft, travel emergencies, billing questions, or for any other questions, please contact your Card issuer directly.
Select a Card Provider
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American Express
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In the U.S. 1-800-223-2670 (toll free)
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Card Services
- Register your Card for online Account access
and online bill payment. - Check status of your Card application
- Find out about rewards
Customer Service
Contact general Customer Service
- In the U.S. 1-800-528-4800 (toll free)
- Outside the U.S. 1-336-393-1111 (collect)
- Register your Card for online Account access
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Report a lost or stolen Card
In the U.S. 1-800-992-3404 (toll free)
Outside the U.S. 1-336-393-1111 (collect)
In the U.S. 1-800-297-7672 (toll free)
Get identity theft assistance
Available 24/7 to help you recover your identity.- Available before, during, and after your trip.
- In the U.S. 1-800-333-2639 (toll free)
- Outside the U.S. 1-715-343-7977 (collect)
To question or dispute a charge
Call the number on the back of your Card.
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Bank of America
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Bank of America® Accelerated Rewards™ American Express® Card
Virgin Atlantic® American Express® Card from Bank of America®
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Card Services
- Register your Card for online Account access and online bill payment.
- Check status of your Card application
- Find out about rewards
Customer Service:
Contact general Customer Service
- In the U.S. 1-800-900-6651 (toll free)
- Outside the U.S. 1-302-738-5719 (collect)
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Report a lost or stolen Card
- In the U.S. 1-800-900-6651 (toll free)
- Outside the U.S. 1-302-738-5719 (collect)
Get identity theft assistance- Available 24/7 to help you recover your identity.
- In the U.S. 1-800-900-6651 (toll free)
- Outside the U.S. 1-302-738-5719 (collect)
Request travel assistance. Available before, during, and after your trip.
In the U.S. 1-877-887-6936 (toll free)
Outside the U.S. 1-312-935-3457 (collect)
To question or dispute a charge.
Call the number on the back of your Card.
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Citibank
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- In the U.S. 1-866-461-2484 (toll free)
- Outside the U.S. 1-605-330-6751 (collect)
Citi / AAdaavntage American Express Card
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Contact Citi Cards
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- Report a lost or stolen Card
- In the U.S. 1-800-950-5114 (toll free)
For general account inquiries, please call your Card's specific number below or Visit the Website for more information.
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Macy’s
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Card Benefits:
Visit the WebsiteTo apply for the Macy's American Express® Card, visit your local Macy's store.
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Customer Service:
U.S. and Canadian customers call 1-877-493-9207.Credit Customer Service* is available Monday – Saturday, 9AM – 9PM Eastern/Pacific, and Sunday, 11AM – 8PM Eastern/Pacific.
Activate your card:
Visit the Website -
In the case of lost or stolen credit cards, call customer service at 1-800-659-6229
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Bloomingdale’s
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Card Benefits:
Visit the WebsiteTo apply for the Bloomingdale's Insider American Express® Card, visit your local Bloomingdale's store.
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Customer Service:
You may also contact us by calling Credit Customer Services at 1-866-593-3927. Monday - Saturday 9am - 9pm and Sunday 11am - 8pm EST.Activate your card:
Visit the Website -
In the case of lost or stolen credit cards, call customer service at 1-800-950-0047
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USAA
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USAA American Express® Card
In the U.S. 1-800-531-USAA (8722)
Calls outside the U.S.
Visit the USAA website -
Customer Service
In the U.S. 1-800-531-USAA (8722)
Calls outside the U.S.
Who can become a USAA member? -
Report a lost or stolen Card
In the U.S. 1-800-531-USAA (8722)
Calls outside the U.S.
Get identity theft assistance
Call the USAA Identity Theft Assistance Center at 1-877-762-7256
To report possible fraud on a USAA account
In the U.S. 1-800-531-USAA (8722)
Request Travel Assistance
In the U.S. 1-800-571-4208
Calls outside the U.S.
To question or dispute a charge
In the U.S. 1-800-531-2265
Calls outside the U.S.
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GE Money
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Dillard's American Express ® Card
Click here, then go to bottom left hand corner to Dillard’s Card Services, click on the Credit Card Services link.
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Dillard's American Express ® Card
Card Services
- Register your Card for online account access and online bill payment by clicking here. Then, in the upper right hand corner, click on the Dillard’s Card Services link.
- To find out about rewards, click here, and then click on Dillard’s Card Services link.
- Find out more about Dillard' s
Customer Service
By Phone
- In the U.S. 1-866-834-6294 (toll free)
- Outside the U.S. 1-513-770-3781 (collect)
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Dillard's American Express ® Card
- To report a lost or stolen card, click here. Then, in the bottom left hand corner, click on the Credit Card Services link.
- In the U.S. 1-866-834-6294 (toll free)
- Outside the U.S. 1-513-770-3781 (collect)
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First National Bank of Omaha
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First National Bank of Omaha American Express® Card
Visit the Website
First National Bank of Omaha Graphite American Express® Card
Visit the Website
Alitalia American Express® Card
Visit www.AlitaliaCard.com to learn more and apply for the Card.
Important: You must be a member of Alitalia’s MilleMiglia frequent flyer program to earn miles with the Alitalia American Express® Card. If you are not a member, please visit https://mm.alitalia.com/US_EN/mm/registernew.aspx to join now and include your membership number on your card application. -
For the FNBO Silver and Graphite Cards:
Travel Privileges: Visit the Website
Concierge Service for Graphite Cardmembers: 1-800-795-1308 (toll free), 1-312-935-9252 (collect)
For the Alitalia Card:
For customer assistance please call: 1-866-348-3382
From outside the U.S., call collect: 1-402-346-1553 -
Emergency Assistance Services: 1-800-992-6029 (US); 1-804-673-1675 (collect).
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Barclays
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Travelocity Rewards American Express® Cards
Visit the Website
Card application phone number: 1-800-307-0341
Online application website: https://www.barclaycardus.com/apply/Landing.action?campaignId=1371&cellNumber=13 -
Security Department: 1-888-265-1017 (domestic) 1-210-521-5197 (international)
Rewards tracking website: https://www.mytravelocityrewards.com/ -
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PenFed
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PenFed Premium Travel Rewards American Express® Card
In the U.S. 1-800-732-8268
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Customer Service
In the U.S. 1-800-732-8268
Toll-Free International Phone Numbers
• Spain : 900-99-1013
• Italy: 800-876204
• Germany: 0800-818-5360
• U.K.: 0800-89-1401 -
Report a lost or stolen Card
In the U.S. 1-800-556-5678 (toll free)
Calls outside the U.S. 402-399-3600 (collect)
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